Please email info@tahsiahair.com immediately of you need to change or cancel your order. After your order has been dispatched, unfortunately we will no longer be able to amend it.

For all wholesale inquiries, please complete the contact form and a member of our customer service team will get in touch within 24 hours. We look forward to establishing a long-term business relationship with you!.

Your Tracking number is sent to you by mail and updated on your order page . You can use this number to track your parcel via the chosen courier partner.

Please note that shipping rates are subject to change at any time. And all shipping costs include handling and may be subject to tax. For international customers, the shipping fee only includes the shipping and handling of your package. Any custom fees or duties and tides that arise from your country has to be paid directly to the carrier of your country by you.
Estimated time of delivery is stated at check out or on tracking information. All costs below are dependent on weight.

After we have received your return, please allow 5-10 working days for it to be processed.

If you would like to amend your order, please message us via our live chat beneath this page, or send us a mail at info@tahsiahair.com

Please note our live chat are active from 9am-6pm on weekdays and 11am-3pm on Saturdays. You can send us a message on live chat/social media if urgent.

Thanks for helping us serve you better by providing you with more products that you want! To request an item, please submit your request to us by emailing info@tahsiahair.com. Your suggestion will be considered and you will be notified once product is available.