Thank you for visiting and shopping at Tahsia Hair

Returns

We accept all returns requested within 14 calendar days of the delivery date you received it.

It is important to check your order or items upon receipt and always before use.

To be eligible for a return, your item must:

• • Still have the original Tahsia Hair tag attached and in a good/sealable condition.

• • Still have any original packaging intact.

• • Not be altered in any way (brushed out, cut).

If not, we will not be able to accept the return, and we will have no choice but to send the order back to you.

If you are unhappy with your order please contact us within 7 days of receiving your order. You will need to contact us or our customer service team at info@tahsiahair.com to assist with any issues.

Are there any charges for return?

• • There are no charges for return.

• You are responsible for the charges of the return shipping.

Refunds

Refunds are accepted subject to the terms and conditions below:

• • Refunds of Items not accepted where the seal holding the hair together has been tampered with or tags cut off.

• • Once received we will inspect and notify you of the status of your refund.

• • If approved, a refund will be sent to your original payment method within a certain amount of days.

• • All shipping costs will be at the customer’s expense. Please ensure you send through a courier that provides tracking information and delivery confirmation.

If you have any questions or need further guidance, please email us at info@tahsiahair.com with the details of your query and a member of our team will be able to assist you further!